Q Ware is hosted by Microsoft Azure Cloud Services.
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Yes, Q Ware customers can access their application from any web browser on any device.
In order to provide better support and responsive updates, Q Ware is only hosted in the cloud on Microsoft Azure.
Q Ware data security is managed using Microsoft Azure Cloud Services. Azure offers multi-layer security across 70+ compliance offerings to keep your data safe.
Azure Security Overview
Yes, all ongoing support and training is included with a subscription to Q Ware. Customers can call or submit requests via the support portal located within their Q Ware CMMS application menu. On-site training is not included, but is available for a fee should you need it.
Q Ware CMMS is sold as a subscription and prices can be calculated using our online quoting tool.
Q Ware's corporate office is located in Rochester, NY. Our parent company, C&S Companies, is located in Syracuse, NY.
Q Ware has been in business since 2004.
With each new customer, the Q Ware support team holds an initial kickoff meeting to get to know their operation and provide suggestions on how best to tailor Q Ware to meet their needs. We then ask customers to provide data that they would like imported in the system. This typically includes user lists, floor plans, and asset information. Once the application has been populated and tailored, we hold a final meeting to review the setup and make any final changes.
Q Ware is a responsive web-based application meaning it is fully functional on any phone, tablet, or computer that has a web browser. A phone app version is currently in developmentExperience Mobilechevron_right
Integrations are currently handled by Zapier. Zapier is a third party applications integrator that can connect Q Ware to over 5,000+ other cloud-based applications.